When Cultures Collide – Communicating with a Global Workforce

What do these books have in common – “When Cultures Collide”, “Understanding Cultural Differences”, “Beyond Culture”? Yes, it involves people from different cultures trying to interact with each other and sustain in this new diverse environment we now call our workplace. This session is based on our real life experiences interacting, observing and working with people from different cultures, backgrounds, race, religion in a corporate environment.

As a tester, we have to understand and study how different people interpret different verbal, oral and behavioral patterns in different ways. In this session, we highlight different communication patterns with examples, and show how understanding and recognizing these patterns can help testers to sustain and collaborate with others. As the saying goes, “Solutions are often simple but getting to it is complicated.” Come join us as we share our research and experiences, and discuss how software testers can become more effective communicators, especially with the diverse workforce they are now a part of.

Session Takeaways:

• Understanding cultural differences in communication – verbal, oral and body language.
• Understanding different behavioral patterns and align our working style accordingly.
• Different ways to improve, to sustain in a diverse work environment.

Location: Fairbanks Terrace A Date: April 1, 2015 Time: 3:00 pm - 4:00 pm Carlene Wesemeyer - STPCon Fall 2014 Carlene Wesemeyer Raj Subramanian - STPCon Fall 2014 Raj Subramanian